Free diagnosis
Have your video assessed to find out what may be recoverable.
VIDEO REPAIR
Your MP4 video won’t open?
A family memory, a holiday video or an important recording: we are preparing a service to assess what can be recovered.
The planned process
Preview before payment
See a preview of the result obtained for your own file.
Your choice
The price is shown before payment. You decide whether to recover the full result.
When a video becomes unplayable
The problem may follow an interrupted recording, an incomplete transfer or playback that stops unexpectedly. The condition of the file determines what may be recoverable.
- The file will not open.
- Playback stops before the end.
- Sound or images no longer play correctly.
See the result for your own file
Every video is different. Recovery may be complete, partial or impossible. The planned preview will let you see what was recovered before deciding whether to buy the result.
While we prepare the launch
- Keep your original file and a separate copy if possible.
- Note what happened and the error shown by your player.
- Keep any other copies or backups you have.
Your questions
Will every MP4 video be repairable?
A repair cannot be guaranteed in advance. Results depend on the file’s condition and the data that remain.
What will I see before paying?
The planned process includes a preview of the result for your file and the price of full recovery. You will then decide whether to proceed.
Will there be a subscription?
The planned service uses a one-off payment for the recovery you choose, without a subscription.
Can I send my video now?
The service is not yet open to the public. File uploads, orders and payments are unavailable on this prelaunch website.